FAQ


CLICK HERE TO VIEW CURRENT PRODUCTION TIME

Most products are handmade-to-order and the "Production Time" is the amount of days (after you place an order) that it takes for the piece(s) to be made before they are shipped out.

 HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
PRODUCTION TIME + SHIPPING SPEED (Selected at Checkout) = ESTIMATE DELIVERY DATE

 I NEED MY ORDER IN A HURRY! CAN YOU RUSH MY ORDER?
Yes, you can purchase a RUSH ORDER and your order will become #1 in my order queue. Rush Orders are shipped in 1-2 Business Days (Mon-Fri, Not including any US holidays).
IMPORTANT: A Rush Order DOES NOT include a shipping upgrade (e.g. Priority or Express Mail - these can be selected at checkout).

 CAN YOU ENGRAVE CUSTOM LOGOS/SYMBOLS/FONTS/LANGUAGES/LETTERING
Most likely, but please email photos and any details of the desired engraving so I can confirm whether or not it can be engraved. Additional custom engraving fees may apply.

 WHAT IS GOLD FILLED?
Please visit JEWELRY MATERIAL | INFO + CARE to learn about gold filled jewelry.

 CAN I ORDER A CUSTOM OR SPECIFIC CHAIN LENGTH?
Yes! Depending on current stock, all chains can be custom made in any length. Additional costs may apply.