FAQ

CURRENT PRODUCTION TIME
Personalized Jewelry: 5-7 Business Days
All other Jewelry: 3-5 Business Days

Business Days = Monday - Friday (NOT including weekends or holidays)

Most products are handmade-to-order and the "Production Time" is the amount of days (after you place an order) that it takes for the piece(s) to be made before they are shipped out.

✦ HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
PRODUCTION TIME + SHIPPING SPEED = ESTIMATE DELIVERY DATE

✦ I NEED MY ORDER IN A HURRY! CAN YOU RUSH MY ORDER?
Please kindly note that most products are made-to-order and can not be rushed. If you need your order in a hurry, plan to order ahead of time and purchase a faster shipping speed at checkout (Priority or Express Mail).

✦ CAN YOU ENGRAVE CUSTOM LOGOS/SYMBOLS/FONTS/LANGUAGES/LETTERING
Most likely, but please email photos and any details of the desired engraving so I can confirm whether or not it can be engraved. Additional custom engraving fees may apply.

✦ WHAT IS GOLD FILLED?
Please visit JEWELRY MATERIAL | INFO + CARE to learn about gold filled jewelry.

✦ CAN I ORDER A CUSTOM OR SPECIFIC CHAIN LENGTH?
Yes! Depending on current stock, all chains can be custom made in any length. Additional costs may apply.